Claims Handler

What will you do?

• Claims Handling: Handling all types of claims as assigned by the manager;
• Claims Processing: Receiving and reviewing claims submitted by customers, verifying the accuracy and completeness of claim documentation, and entering information into the claims management system;
• Document management: maintaining and updating claim files;
• Investigation: conducting initial investigations into the nature of claims, collaborating with relevant parties to gather necessary information;
• Coordination: coordinating with various departments, such as Operations, Underwriting, and Finance;
• Reporting: preparing and submitting reports on claims activities, status, and trends. In addition, it is important to provide management with insights to facilitate continuous improvement in claims handling processes.